Privacy Policy

Last Updated: 15/11/2025

Welcome to LearnSiksha.
This Privacy Policy outlines how we collect, use, store, protect, and manage your information when you access or use our platform, services, website, and applications (“Services”).
By using LearnSiksha, you agree to the practices described in this policy.

1. Introduction

LearnSiksha (“we”, “our”, “us”) is committed to protecting your personal information and maintaining transparency about how your data is handled. This Privacy Policy applies to all schools, teachers, students, parents, administrators, and other users interacting with our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal details:

For Schools & Administrators

  • Name

  • Email address

  • Phone number

  • School name & details

  • Login information

  • Billing & payment information

For Teachers

  • Name

  • Email

  • Phone number

  • Qualification information

  • Attendance records

  • Login details

For Students

  • Name

  • Class & section

  • Roll number

  • Date of birth

  • Attendance data

  • Academic performance & reports

  • Parent/guardian details

For Parents

  • Name

  • Email

  • Phone number

  • Relationship to student

2.2 Technical and Device Information

We automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Log files

  • Usage data and activity logs

  • Cookies and tracking technologies

2.3 Content Information

  • Uploaded documents, images, homework files, study materials

  • Communication messages (chats, notifications, announcements)

  • Assignments, tests, marks, feedback

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

  • To create and manage user accounts

  • To run school operations (attendance, fees, exams, communication, etc.)

  • To provide dashboards & reports

3.2 Communication

  • To send alerts, notifications, and announcements

  • To respond to queries and support requests

3.3 Platform Improvement

  • To improve features, functionality, and user experience

  • To conduct data analytics & usage statistics

3.4 Security

  • To prevent fraud, unauthorized access, and misuse

  • To secure the platform and ensure compliance

3.5 Legal Compliance

  • To meet legal, regulatory, and governmental requirements

4. How We Share Your Information

We do not sell your personal information to third parties.

However, we may share data with:

4.1 Service Providers

Trusted vendors that support:

  • Hosting & cloud services

  • Payment gateways

  • SMS/Email providers

  • Customer support

All vendors operate under strict confidentiality agreements.

4.2 School Administrators

Student and teacher data is accessible only to authorized school staff.

4.3 Legal Authorities

If required by law, regulation, court order, or government request.

5. Data Storage and Security

We implement industry-standard security practices including:

  • SSL encryption

  • Secure servers

  • Role-based access

  • Multi-layer authentication

  • Firewalls and threat detection systems

  • Regular security audits

We take reasonable measures to protect data from:

  • Unauthorized access

  • Alteration

  • Loss

  • Misuse

6. Data Retention

We retain data as long as:

  • The user account is active, or

  • As required for legal or operational purposes

Schools may request:

  • Backup copies

  • Permanent deletion

  • Data migration

7. Cookies and Tracking Technologies

We use cookies to:

  • Improve user experience

  • Remember login sessions

  • Analyze platform performance

Users may disable cookies through browser settings, but some features may stop working.

8. Children's Privacy

LearnSiksha serves educational institutions, including students under 18.
We collect information only with the consent & involvement of schools or parents.
We do not knowingly collect data directly from children without authorization.

9. Third-Party Links

Our platform may contain links to external websites.
We are not responsible for their:

  • Content

  • Privacy practices

  • Security measures

We encourage users to review third-party privacy policies.

10. User Rights

Depending on your region, you may have the right to:

  • Access your data

  • Update or correct information

  • Request deletion or deactivation

  • Export your data

  • Withdraw consent

  • Restrict processing

Schools may manage these requests on behalf of students and parents.

11. Account Deletion

You may request account deletion by contacting:
📧contact@learnsiksha.com

Once deleted, data cannot be recovered unless backups are available and legally allowed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

Continued use of LearnSiksha after changes means you accept the revised policy.

13. Contact Us

For questions or concerns, please contact:

LearnSiksha Support Team
📧 Email: contact@learnsiksha.com
📞 Phone: +917054456222
🌐 Website: https://www.learnsiksha.com